(Last updated on 13/05/2020)
Supporting our clients, partners and ensuring the well-being of our community is of utmost importance. We recognize that this is an extraordinary time across many industries due to the global COVID19 pandemic.
Our website and social channels will continue to operate as usual. Please note that refunds & exchanges may become unavailable temporarily if this is mandated by government instructions due to the current situation.
Meanwhile, we are doing our very best to deliver your orders on time and to protect you through additional health and safety measures:
- All service staff have been trained on personal hygiene including proper hand-washing.
- Service staff are provided with face masks as well as disposable gloves.
- All our storage facilities are regularly cleaned and sanitized.
- For customers ordering online, we are taking extra precautions. Our courier services are all stringently following UAE Government advice and health-and-safety guidelines.
We will continue monitoring the impact of the COVID-19 outbreak, and our website will continue to be regularly updated to provide you with the latest information.
Do not hesitate to contact us if you have any questions. We are here to answer your concerns.
A special thank you to our customers for your loyal support, and we hope you remain safe and well.